“Virtual shopping” is a service promoted through the own website Factory Poznań. All users entering this page can find the list of the brands joining the service, inclusive of email and telephone/mobile contacts. The users can contact the brands directly asking for product availability, special offers, prices etc. It is understood that all communications among users and brands (included information supplied to consumers, commercial activities, pre and post-sale customer service, eventual returns or complaints, customer care, and in general all activities linked to the post sale management) are managed by brands, under their own and exclusive responsibility. Factory Poznań is not involved in any of the activities and services listed above, included any relations among brands and consumers, limiting its involvement in showing points of contact of brands.